Terms of Service

Effective Date: 20-08-2024

Acceptance of Terms

Full legal name: ASTRO MERCURY LLC
Postal address: 5830 E 2nd St, Ste 7000 #20123, Casper, Wyoming 82609, USA
Contact email: office@astrochat-ai.com

These Terms and Conditions ("Terms") govern the relationship between you and ASTRO MERCURY LLC ("Organizator," "we," "us," "our," or "Company") regarding your use of the Company's website and services ("Service"), including all textual, graphic, video, musical, software, and other content available through the Service ("Content"). Your access to and use of the Service represents your agreement to be bound by these Terms, which establish a legally binding contractual relationship between you and the Organizator. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE.

Eligibility

The Service is not intended for individuals under the age of 18. By using the Service, you confirm and warrant that you are at least 18 years old or that you are the parent or guardian of a minor who is at least 16 years old, and that you agree to bind the minor to these Terms. If you do not meet these requirements, you may not access or use the Service.

Service Description

The service allows users to engage in conversations with an AI chatbot trained in astrology. Each message sent to the AI chatbot costs 1 credit, equivalent to 1 EUR. Users can purchase credits via PayPal or credit card. Payments are processed through secure payment systems that comply with the highest data protection standards. Credits are deducted from the user’s account after receiving a response from the AI chatbot. The service is intended solely for entertainment purposes. The website also includes a detailed description of the goods and services offered, ensuring compliance with financial regulations.

Important Note: The AI chatbot does not predict the future. Instead, it analyzes astrological data, such as planetary positions and aspects, providing insights based on established astrological principles. The AI’s responses are informative and based on traditional astrological teachings, without making any claims about predicting future events.

Account Registration

To use certain features of the Service, you may need to register an account. You agree to provide accurate and complete information during the registration process and to update your account information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. The information you provide is processed in accordance with data protection laws.

Payments and Credits

Refund Policy

If you are not satisfied with the responses provided by our AI chatbot, you may request a refund for the remaining credit amount. Refunds are only available for unused credits, and requests must be submitted within 30 days of the initial deposit. Once you receive a response from the AI chatbot, the associated credit is considered used and cannot be refunded. Refunds will be processed in accordance with legal regulations, including consumer protection provisions. In addition, our refund policy outlines the dispute and cancellation process for services purchased through the platform.

For example, if you deposit 50 EUR and send 10 messages (10 EUR), you can request a refund for the remaining 40 EUR. Refunds will be processed within 5-7 business days and returned to the original payment method. Additionally, if you wish to cancel your purchase or dispute any transaction, you must contact customer service immediately to address the issue within the same timeframe.

To request a refund, cancel a transaction, or dispute a charge, please contact our support team at support@astrochat-AI.com. Refunds will be issued after verification in accordance with consumer protection regulations and our cancellation policy.

Use of Service

You agree to use the Service in accordance with the law and in a manner that does not infringe on the rights of others, restrict, or inhibit their use of the Service. Prohibited behavior includes, but is not limited to, harassment, causing distress or inconvenience to others, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Service.

Responsibility for Uploaded Content

By using our Service, you confirm that you have all necessary rights, licenses, and permissions for any content you upload, transmit, or share via the Service. You agree not to upload, transmit, or share content that is protected by copyright, trademarks, or other proprietary rights of third parties without the express permission of the owners of those rights.

The Organizator is not responsible for content generated and shared by users through our Service. All legal responsibility for the content lies with the user who posted it. If we receive notification of content that infringes on the rights of others, we reserve the right to remove or restrict access to such content without prior notice.

If you believe your work has been copied in a way that constitutes copyright infringement, please contact us at office@astrochat-AI.com.

Content and Intellectual Property

All content available through the Service, including but not limited to text, graphics, logos, and software, is the property of the Organizator or its content providers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content available through the Service without our express written permission.

Third-Party Licenses and Attribution

This service uses Swiss Ephemeris, a product of Astrodienst AG. Swiss Ephemeris is a highly accurate ephemeris copyrighted by Astrodienst AG. Swiss Ephemeris is free to use for non-commercial purposes, but a commercial license is required for any commercial use.

For more information about Swiss Ephemeris, including licensing details, visit the Swiss Ephemeris page by Astrodienst.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. The Organizator makes no representations or warranties of any kind, express or implied, regarding the operation of the Service, the information, content, or materials included in the Service. You expressly agree that your use of the Service is at your sole risk.

Limitation of Liability

To the fullest extent permitted by applicable law, the Organizator disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Organizator does not warrant that the Service, its servers, or emails sent from the Organizator are free of viruses or other harmful components. The Organizator will not be liable for any damages of any kind arising from the use of the Service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

You agree to indemnify, defend, and hold harmless the Organizator, its officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorney’s fees) that arise from your use of the Service or your breach of these Terms.

Governing Law

These Terms and your use of the Service are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising from or related to these Terms or your use of the Service shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be submitted to the competent courts of the Republic of Serbia.

Changes to Terms

The Organizator reserves the right to modify these Terms at any time. All changes become effective immediately upon being posted on our website. Your continued use of the Service after any changes are posted constitutes your acceptance of the modified Terms.

Contact Information

If you have any questions or concerns about these Terms, please contact us at support@astrochat-AI.com.